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Your privacy.

What stays on your device, what happens when you contact us, and how to exercise your data rights.

Updated

Who is responsible

WeDigitlize Ltd, trading as Uyali, is responsible for the personal information described in this notice. We are registered in England and Wales under company number 17465598.

Registered office: Crown House, North Circular Road, London, England, NW10 7PN.

For privacy enquiries or requests, email info@wedigitliz.com.

Information we use and why

Visiting the website

Our hosting service processes technical request information, such as IP addresses, browser information and requested pages, to deliver and secure the website. We rely on our legitimate interests in operating a reliable service, preventing abuse and investigating faults.

Contacting us

If you email us, we receive your email address and whatever information you choose to include. We use it to answer your enquiry, help with a purchase or deal with a complaint. The lawful basis is taking steps at your request before a contract or performing a contract where relevant, and otherwise our legitimate interest in responding to enquiries and resolving issues.

When ordering becomes available

We are not taking payments on this website yet. When checkout opens, order processing will require your contact details, delivery address, selected products and payment status. We will use this information to fulfil the purchase, provide support and meet applicable accounting and legal obligations.

Stripe will handle payment information through its hosted checkout. We will receive order and transaction information, but not your full card number. We will update this notice with the confirmed fulfilment arrangements before accepting orders.

Providing information is voluntary, but we may be unable to answer an enquiry or fulfil an order without the relevant contact or delivery details. An enquiry does not sign you up to marketing emails.

Cookies and local storage

The shop uses your browser’s local storage to remember the items you put in your cart. Session storage remembers your chosen delivery country while you browse, so it can be restored after a reload or a return from checkout. Delivery prices are checked again using the current rates. The checkout integration also uses local and session storage to preserve checkout references and reconcile the cart after a payment, when checkout is available.

The app demo saves preferences on your device so you can continue the experience. These cart and demo settings are not an online account and are not automatically shared between devices.

This version of the shop does not include advertising pixels or third-party behavioural analytics. Site hosting and, when used, Stripe Checkout may use storage needed for delivery, security and payment functionality. You can read Stripe’s privacy notice for its processing.

You can remove locally saved cart and demo information through your browser’s settings for this website. Blocking or clearing site storage may reset your choices or affect checkout continuity.

Camera and app demonstrations

The website’s camera or augmented-reality view requests camera access only when you choose that experience. Some devices may also request motion or orientation access. Camera images are displayed locally on your device: this feature does not record or upload them to us.

You can decline those permissions or revoke them in your browser settings. The standard 3D view does not require a camera. Microphone and precise-location access are not used by this feature.

The browser app demo is a simulation. It does not connect to a physical ball or collect real device activity. A future native app or physical-device integration will have its own relevant permissions and updated privacy information before that functionality is offered.

Service providers and sharing

We use Netlify to host the website and our email service to receive and respond to messages. Stripe will provide payment processing when checkout opens. We may share information with professional advisers or authorities where necessary to meet legal obligations or resolve a dispute.

We do not sell your personal information. We have not connected the app demo to the supplier’s cloud service.

Some service providers operate internationally. Where a restricted international transfer is involved, applicable data-protection law requires an appropriate transfer basis or safeguards. You can contact us for information about the arrangements relevant to your data.

Before starting supplier fulfilment, we will identify the information shared for delivery, the recipients and applicable international-transfer arrangements, and update this notice. We will not use this notice as blanket permission for unrelated supplier access to customer data.

How long information is kept

We keep enquiries for the time needed to answer them and deal with any related follow-up, complaint or legal claim. The appropriate period depends on the nature of the enquiry and any applicable legal obligations.

When sales begin, order and transaction records will be retained for the periods needed to perform the contract, handle returns and disputes, and satisfy accounting, tax and other legal requirements. We will not keep information indefinitely simply because it may be useful.

Local cart and demo preferences remain in your browser until cleared or replaced. Session storage normally ends when the relevant browser session closes. Technical logs are subject to our hosting provider’s retention settings.

Your choices and rights

Depending on the circumstances, you can request access to your personal information, correction, erasure, restriction of processing or a portable copy of information you have provided.

You have the right to object to processing based on legitimate interests. Tell us about your situation so we can consider your request. You may object to direct marketing at any time.

Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing. Device permissions can be changed in your browser or operating-system settings.

Email info@wedigitliz.com to make a request. We may need proportionate information to confirm your identity before releasing personal data.

You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint, or to another relevant supervisory authority where applicable.

We will update this notice when the service or its use of personal information changes. The date at the top identifies this version.